Course curriculum

    1. An Introduction to Documentation at KMT

    1. Documentation Manual

    1. Documenting Configurations (Firewalls) in IT Glue

    1. Documenting Firewalls in IT Glue

    1. How to document an Application in IT Glue.

    1. Documenting File Shares

About this course

  • 16 lessons
  • Mandatory for Service Desk employees
  • 1.5 hours

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