Operational Excellence Processes
Learn key processes for our operational teams: Service Desk, Professional Services, and Security. This module will evolve as new processes and guides are developed to ensure our teams are aligned.
Introduction to Operational Excellence
Toolset Removal Guide
Comprehension Check - Device Decommissioning
Request For Change - Video
Request for Change - Process Doc
Comprehension Check - Request For Change
Incident Reporting - Video
Incident Reporting - Process Doc
Comprehension Check - Incident Reporting