Course curriculum

    1. Introduction to Technical New Client Onboarding

    2. Introduction - Overview of Technical Steps

    1. Discover & Document Applications

    2. Comprehension Check - Discover & Document Applications

    1. Incumbent MSP Review

    2. Comprehension Check - Incumbent MSP Review

    1. 365 Review

    2. Comprehension Check - 365 Review

    1. Domains, DNS and Website

    2. Comprehension Check - Domains, DNS and Website

    1. KMT Agent Workstation Installation

    2. Comprehension Check - KMT Agent Workstation Installation

About this course

  • 14 lessons
  • Mandatory for Service Desk employees
  • 45 minutes

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